Privacy Policy

Last updated: April 2, 2026

1. Identity of the Controller

In compliance with the GDPR, the person responsible for the processing of your personal data collected through www.islasvivas.com is:

  • Owner: Ildiko Livia Kuchta (Autónomo)
  • NIF/NIE: Z3234206C
  • Address: Plaza Cesar Manrique 11. 3°E, 38670 Adeje, Santa Cruz de Tenerife
  • Email: hello@islasvivas.com

2. Purpose of Data Processing

Your personal data is collected and processed for the following purposes:

  • Contact & Customer Support: To respond to inquiries sent via contact forms or email.
  • Service Provision: To manage reservations, bookings, or services related to Islas Vivas.
  • Marketing (Optional): To send newsletters or promotional offers, only if you have provided explicit consent.
  • Technical Log Files: To ensure the security and stability of the website.

3. Legal Basis for Processing

We process your data based on:

  • The performance of a contract: When you book a service with us.
  • Legitimate interest: For responding to your requests.
  • Consent: When you subscribe to our marketing materials.

4. Data Retention

We will store your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, or accounting requirements (usually up to 5-10 years in Spain).

5. Recipients of Data

Your data will not be shared with third parties, except:

  • Public authorities and bodies (Tax Agency, etc.) to comply with legal obligations.
  • Service providers acting as data processors (e.g., hosting providers, CRM systems).

6. Your Rights

Under the GDPR, you have the following rights regarding your data:

  • Access: You can ask what data we hold about you.
  • Rectification: You can ask to correct inaccurate data.
  • Erasure: You can ask us to delete your data.
  • Portability: You can request your data in a structured format.
  • Object/Restrict: You can object to the processing of your data.

To exercise these rights, please send an email to hello@islasvivas.com with a copy of your ID/NIE.